Product Manager – POS Acquiring

Keenu is hiring a Product Manager – POS Acquiring to manage the end-to-end POS acquiring product lifecycle. The role involves coordinating with internal stakeholders, banks, vendors, technology, engineering, QA, compliance, and operations teams to ensure smooth product delivery.

Key Responsibilities:

• Manage the complete POS acquiring product lifecycle.
• Coordinate with banks, vendors, technology, engineering, QA, and internal stakeholders.
• Handle POS terminal deployment, certifications, and operational activities.
• Define product requirements, BRDs, user stories, and process flows.
• Monitor acquiring transaction performance and merchant experience.
• Analyze market trends, competitor offerings, and customer feedback.
• Drive initiatives involving SoftPOS, QR Payments, Raast, Tap-to-Phone, and digital acquiring solutions.
• Support merchant onboarding and acquiring business expansion.
• Coordinate UAT, production rollout, and post-production support.
• Work with compliance and operations teams to ensure regulatory requirements are met.
• Identify opportunities through research, user data, and competitive analysis.
• Track and resolve operational issues affecting the product.
• Identify optimization opportunities to improve product KPIs.

• 4–6 years of experience in digital payments, POS acquiring, or fintech products.
• Strong understanding of POS acquiring and digital payment solutions.
• Experience working with cross-functional technology, operations, banking, and vendor teams.